Insurance Verification Program

For many years the state of Rhode Island has been a compulsory insurance state which requires all registered motor vehicles to be covered by insurance. Recent legislation has passed which has resulted in the creation of the Rhode Island Insurance Verification System (RIIVS). This system matches existing motor vehicle insurance policies with the vehicle identification number (VIN) of actively registered motor vehicles.

If the VIN number does not match to an insurance policy for four consecutive weeks, a Request for Insurance Verification letter is generated by the system and sent to the vehicle owner. If the vehicle owner does not comply with the instructions provided in that letter, he/she will receive a Revocation Notice informing the vehicle owner that their registration will be revoked. In addition, the vehicle owner will be blocked from renewing their registrations and license.

Request for Insurance Verification Letter

Motor vehicle owners having registered vehicles that do not match an existing insurance policy in the system will begin receiving letters. If you receive a Request for Insurance Verification letter, you are being informed that RIIVS was unable to verify insurance information for the vehicle listed in the letter (note: each noncompliant vehicle will receive a separate letter). The motor vehicle owner must, by the due date listed on the letter, either:

  1. Obtain insurance or provide proof of existing insurance by notifying your insurance agent or company and requesting that they electronically submit the information to RIIVS using the www.riivs.com website and reference the number at the top of the letter, or
  2. Demonstrate that the vehicle meets an exemption detailed in the letter pertaining to seasonal use, out of service, active military, or sold/registered out of state.

Do not call the DMV if you have received this letter. Please contact RIIVS support at support@riivs.com or call (855) 744-8722.

Revocation Notice Letter

Motor vehicle owners who have not complied with the Request for Insurance Verification letter will receive a Revocation Notice for the registration of the vehicle listed in the letter. If you receive this letter, it means that the registration of the vehicle listed will be revoked. You may have the right to schedule a hearing. A hearing request must be made in writing within ten (10) days of the notice date. The registration revocation will go into effect on the date listed in the upper right hand corner of the letter if a hearing is not requested within ten (10) days of the notice date. You will find instructions for requesting a hearing on the reverse side of the Revocation Notice.

If a registration is revoked, you may restore your registration by obtaining insurance, completing an affidavit attesting to the fact that you have obtained such insurance and paying a fee of $252.50. Revocation restoration may be completed online at Insurance Revocation Reinstatement or in person with an appointment at the Insurance Verification Office located on the first floor of the Division of Motor Vehicles located at 600 New London Avenue in Cranston, Rhode Island.

Monitoring: Once the revocation on your registration and the block on your license has been removed, you will be subject to a twelve (12) month monitoring period effective the date of reinstatement/restoration. During the monitoring period your compliance with mandatory insurance will be verified. If at any time during this period the required information cannot be verified, there will be an immediate revocation of your registration and a block will be placed on your license and registration privileges. If any changes are made to your insurance coverage during the monitoring period, you must contact your insurance company or agent and have them submit these changes electronically to RIIVS. You will not receive any further notice regarding this matter and motorists whose registration is revoked during the monitoring period are not entitled to a hearing.

Insurance Companies and Agents

Insurance companies and agents may be contacted by customers receiving any of the above letters. In order to act on the customer's behalf, the insurance company or agent must register with the Rhode Island Insurance Verification System (RIIVS). Insurance Bulletin 2015-1 issued by the Insurance Section of the Rhode Island Department of Business Regulation provides information on the RIIVS process including how to register at www.riivs.com.

Lost Plates

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The most efficient way of contacting the Adjudication Unit is by email. Please send an email including your name, date of birth, license number and a brief description of your issue to DMV.Adj@dmv.ri.gov and an appeals officer will respond to your inquiry.